Supply Chain
Management (SCM) BPO is a segment of outsourcing, which consists of
subcontracting the SCM business processes of an organization to a third-party
vendor that has expertise in the domain. It is an effective strategy of
delegating one or more business activities to external companies (vendors),
which, in turn, administer and manage the selected activity, based on defined
and measurable performance criteria. It helps clients to increase their
operational efficiency, concentrate on their core competencies, reduce
time-to-market, obtain access to fresh talent and experience along with latest
technologies, and build an organization with economical cost structure in the
long run.
Analysts forecast
the Global SCM
BPO Market to grow at a CAGR of
9.58 percent over the period 2013-2018.
The report
recognizes the following companies as the key players in the Global Supply
Chain Management BPO Market: Capgemini SA, Genpact Ltd., HCL Technologies Ltd.,
Infosys Ltd. and TCS Ltd.
Other Prominent
Vendors in the market are: Accenture, Aegis, Avnet, Celestica, DB Schenker,
DHL, Entercoms, Exertis, EXL, FedEx, GXS, Havi Global Solutions, IBM,
Moduslink, Nal.syncreon, OnProcess, Tech Mahindra, UPS, Wipro and WNS.
The emergence of
cloud-based outsourcing is a rising trend in the market. Several clients of the
above-mentioned vendors adopt this technology to get instant access to
applications without having to wait for the installation of internet
connectivity.
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Covered in this Report
The Global SCM BPO
market can be segmented into four on the basis of end-user segments:
Manufacturing, Government, Telecom and Communication Service Providers, Media
and Technology, Retail and Wholesale, Utilities, Pharma and Healthcare,
Professional Services, BFSI, and Others. The report also discusses in detail
the market segmentation based on geography, the market landscape and its growth
prospects in the coming years.
Global SCM BPO
Market 2014-2018, has been prepared based on an in-depth market analysis with
inputs from industry experts. The report covers in detail the key leading
vendors in the market and a quick understanding of other prominent vendors
operating in this market.
According to the
report, the cost-effectiveness of outsourcing certain capital and
labor-intensive operations is one of the major factors driving the market
growth. Firms are increasingly outsourcing SCM functions that require more
infrastructure, capital investment, and human resources. Outsourcing these
functions enables firms to improve the efficiency of operations and cut costs
as a consequence of labor arbitrage.
Further, the report
states that data security is one of the most important challenges faced by the
market. The confidential nature of data handled by SCM BPOs makes it a risky
affair, and extra measures need to be taken to ensure data confidentiality.
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