The Public sector refers to part of the economy that concerned with providing various government services including military, police, public education, public transit along with healthcare and those working for the government itself. Public sector outsourcing comprises of IT outsourcing (ITO) and business process outsourcing (BPO). Outsourcing helps public sector agencies to accomplish their requirements and improve the business goals and activities. ITO and BPO services are required in the Government sector to manage IT systems and improve business-related processes and methodologies. These outsourced services support government agencies to perform various functions, including taxation, pensions, asset registration, e-governance initiatives, and welfare programs including financial assistance for unemployed.
Analysts forecast the Global Public Sector Outsourcing market to grow at a CAGR of 6.90 percent over the period 2013-2018.
The report recognizes the following companies as the key players in the Global PublicSector Outsourcing Market: Computer Sciences Corp., HP Co., IBM Corp., TCS Ltd. and Wipro Ltd.
Other Prominent Vendors in the market are: Capgemini, Fujitsu, Serco, Capita, Atos, Accenture, Unisys, Optus, Fujitsu, HP, CSC, Data 3, CGI Group and Dell.
The adoption of big data outsourced services is a major rising trend in the Global Public Sector Outsourcing market. Using outsourced services to handle large amounts of data allows Public sector organizations to stay focused on their business and core competencies.
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Covered in this Report
The Global Public Sector Outsourcing market can be segmented into two: ITO and BPO. This report covers the information about the share of the Global Public Sector Outsourcing market by category and geography.
Global Public Sector Outsourcing Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the APAC and EMEA regions; it also covers the Global Public Sector Outsourcing market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.
According to the report, one of the major growth drivers in the market is the need to achieve significant cost reduction by adopting outsourcing facilities for various functions where governments can focus on other core functions and there is no need for setting up infrastructure for a particular service.
Further, the report states that one of the major challenges that the market faces is the risks associated with data security. The Public sector services often deal with confidential information and government organizations are wary about sharing this information with third parties because of the risks involved, such as leakage or manipulation of such information.